Provide superior, more responsive customer service. Pros: All tools included are practical to the management of my customers and their computer endpoints: no distractions or hard-to-find information. They have never failed to help me remediate an issue, or respond in a timely manner. NinjaRMM works with managed service providers of all sizes … What is NinjaRMM? Starting Price: $355.00/one-time/user. Atera by Atera Remove. You have to click the back button on your browser which is blah. Cons: Although a necessary evil these days, the additional prompts to enter a 2FA code when adding a new user or making a minor configuration change are cumbersome since we already had been authenticated with 2FA when logging in. It helps to work at full strength even in a low workforce. I really like the ability to deploy software from the portal. Start a free trial of the #1 RMM on G2 Crowd. They help me run my business. Monitor all the disk usage, memory, etc of all your devices with the ability to remote file transfer, reset services, etc. Please provide the ad click URL, if possible: © 2020 Slashdot Media. Overall: Overall I really do love the product. Pros: Very easy to use Simple interface We work hard to make sure our platform is simple to use, offers a beautiful UI, and … Atera's fixed cost pricing model helps IT businesses of all sizes grow with no extra... Don’t settle when it comes to managing your clients’ IT infrastructure. With NinjaRMM we can easily monitor IT and perform customer support. It offers a simple and excellent network and endpoint management to have in my business. We could not be happier with our selection of NinjaRMM. Alerts are great for catching problems proactively, such as detecting SMART status of failing HDDs before they become a problem. Cons: TeamViewer has issues sometimes. NinjaRMM is one of the most powerful and easy-to-use Remote Monitoring and Management tools available, providing a 360° view of your entire IT stack so you can identify problems early on. Everything’s accounted for in a single version of the truth. Cons: When you’re in a device there isn’t a back button or window close to go back to the organization. Atera vs NinjaRMM. It provides the necessary basics such as ticketing system to track issues and their resolution and time, remote access to hosts for troubleshooting, automated patching, excellent reporting. Integrates with my PSA which also really helps! If you're looking to support your clients and manage IT more efficiently, turn to NinjaRMM. I look forward to any updates and improvements or integrations to come! The NMS licensing makes it difficult to justify as it doesn’t really do much (doesn’t keep historical untilization stats for example). The design and its services are easy to adopt. Pros: Having been a SolarWinds RMM (tired platform) and Continuum RMM (too expensive) customer in the past, we are thrilled with our migration to NinjaRMM! NinjaRMM alerts will be synced to Connectwise tickets. Atera includes everything you need to solve your clients toughest IT problems in one, centralized location. I have 1 central location to manage all client devices, and with email notifications for so many customizable alerts we can be as proactive as possible with our IT support. The platform features search and connect through TeamViewer, antivirus integration, real-time alerts, managed patching, automation, software inventory, and reporting. Nothing to share about cons. Overall: It was easy to set it up. Compare features, ratings, user reviews, pricing, and more from NinjaRMM … The SherpaDesk + NinjaRMM integration significantly increases your support efficiency by combining remote monitoring with ticketing and billing. Overall: Nothing bad to say about this company. it was a great experience using this. Also, being able to diagnose PC's without having to disrupt users makes our team look great to our clients. … Don’t let a form stop you from trying NinjaRMM for 14 days. This product is VERY lightweight by comparison. Robust assets tracking and reports are excellent. Für unsere wachstumsorientierte MSP-Community stellen wir jede Woche fünf praxisnahe Ideen vor, die Ihnen helfen werden. Increase efficiency by automating everyday tasks, and use better sales and account management to do more with your resources and maximize earnings. Two-way Sync for Ticketing Resetting a NinjaRMM alert will close the ticket … Great UI and makes managing of the devices easy graphically You seem to have CSS turned off. It offers teams the ability to discover all devices and users that need to be proactively monitored,... SolarWinds® RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. Pros: It has many features in one spot to help me manage my users PCs. Cons: Integration with TeamViewer at times was choppy, but on TeamViewer side was normally the cause. Kudos to the team at NinjaRMM! Their support has been on point. checking for and approving updates is easy. "I found the overall software quite user friendly … The world's first security centric remote monitoring and management (RMM) platform, NinjaRMM enables IT professionals to monitor and manage the entire IT stack with full automation all within a … Deployment, User, This was the first RMM we worked with which by default had TWO remote access tools. SourceForge ranks the best alternatives to NinjaRMM in 2020. Overall: Overall, Ninja RMM offers 360 directional remote monitoring and management with great support. Pros: Ninja RMM makes monitoring more convenient and in realtime. Scheduled scan and tracking. Cons: No cons. There is a bit learning curve but not as compared to others. Pros: With NinjaRMM now we can monitor and perform customer support using its super powerful features. Starting Price: $79.00/month/user. Excellent technical support. Has automation abilities to manage monitoring and support. Overall: Overall, Ninja has definitely improved productivity and response time. We came fro using another RMM (Continuum aka Zenith BDR aka logmein RMM) before this. Multiple ways to access devices (TeamViewer, Splashtop, CLI) HMAC-SHA1 is an algorithm defined by RFC 2104 - Keyed-Hashing for Message Authentication .The algorithm takes as input two byte-strings, a key and a message. Exceed their expectations with Continuum Command, a ConnectWise solution, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. The support staff is above average, to say the least. Everything from product to support is excellent. You can see some logs and other details about a device even if it is offline. The team liked NinjaRMM for its interface, customer service and easy onboarding, and used the solution for 2-3 years. $3.00/month. Learn more at: www.ninjarmm… Using it for administration of servers and desktops for an MSP is a no brainer. That is priceless. The issue alert is a great addition to its functionality. I am very pleased overall. Pros: The best part about Ninja is how easy it is to find PCs and connect to them. Cons: Me and our IT staff haven't faced any issues so far with this. Just make them a Ninja account, no more RDP!! 34 verified user reviews and ratings of features, pros, cons, pricing, support and more. When support is needed, their assistance is very helpful. Overall: I’m very happy with Ninja. Workstation Monitoring utilizes the NinjaRMM program to monitor the services, software applications, drivers other components of a cloud based server. You can also easily run cmd or powershell commands without interrupting the end user. Use customizable ticketing options to set different service boards, priority, and status. Pros: The pricepoint is exactly where we need it to be. Cons: Can be a little clunky, especially the need to use the back button in the browser which feels kind of dated. Overall: I've been using NinjaRMM for 8+ months at my job and I couldn't imagine my job without it! It works well and integrates well and feels like the modern solution when it comes to traditional RMM software. We love the ease of navigation through the portal and alerting, patching, and remote access are simple to configure and use. The ability to install Windows OS patches directly from a WSUS (Windows Server Update Services) system. Alerts can help catch problems proactively End user integration is awesome. Overall: Overall I love the product and am very happy with it. Cons: There is a learning curve in this software. Key features include network monitoring and task automation tools, remote controls, … Pros: NinjaRMM has many features and integrations that make my job not only easier but a pleasure. The functionality has been increasing since we cave on with Ninja about 3-4 years ago. ... NinjaRMM … The installer was nearly 500MB download. "I found the overall software quite user friendly … Fast, reliable and responsive RMM. Best automation option. It's a very vital tool for businesses to have this RMM. In real-time time a day where I need is the best in the cloud online have in my or team! Simple to configure and use better sales and account management to have in opinion... In realtime easier but a pleasure every angle: incidents, assets and opportunities they offer fantastic. 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